We want to update all our clients on our response to the COVID-19 virus and to inform you of the preparations that we have taken to cope with the pandemic. As of the end of day on Monday March 16th, our physical office will be closed and our employees will work remotely until further notice. We have had a business continuity plan in place for many years to ensure that we can function as normal and take care of your investments in the event of a disruptive disaster, as COVID-19 seems to be. The safety of all our clients and employees is our paramount concern.
Our trading and researching functions will not be impacted. We will defer in person meetings in our offices for the time being but will be able to meet by phone, email, and web conferences. Heathbridge Capital Management has been actively monitoring public health advisories and government policies to assess their potential impact on our employees and business activities. Our systems and technologies remain secure and are running smoothly, ensuring our ability to service our clients without interruption. To access any Heathbridge employee, you may contact them as before by phone on the main line at (416) 360-3900 or by email.
For those clients who wish to make deposits to your investment accounts at NBIN or RBC, electronic banking is the preferred route. If you don’t have this set up, please contact one of our admin staff for help. For larger sums, we would be pleased to provide wire instructions to you to forward to your bank. Do not send cheques to our office at this time as there may be delays in having them credited to your accounts.
If you would like funds transferred to your bank account, simply email us as usual.
We remain fully accessible and committed to serving our clients as usual. We will provide updates when new information is available. If you have any questions, please do not hesitate to reach out to your usual Heathbridge contact.
Your Team at Heathbridge